Privacy Policy
IRISÉ(“this Site” or “we”) values the importance of your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit [irisbloome.com] and make purchases. Please read this policy carefully before using our services.
Information We Collect
To provide our services and improve your experience, we may collect the following types of information:
Information You Provide Directly:
• Contact Information: Such as your name, email address, phone number, shipping address, and billing address when you create an account, contact us, or place an order.
• Order Information: Details of the products you purchase, and payment information (please note: we do not store full payment card details directly. Payment processing is handled by third-party processors like PayPal, Stripe, etc.).
• Account Information: Such as your username and password.
• Correspondence: Records of your communications with us via email or website forms.
Information Collected Automatically:
• Technical Data: When you visit our Site, we automatically collect certain information through cookies and similar technologies, such as your IP address, browser type, operating system, access times, the referring website address, and your browsing behavior on our Site (e.g., pages viewed).
• Device Information: Information about the device you use to access our website.
How We Use Your Information
We use the information collected for the following purposes:
• Fulfilling Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and updates.
• Customer Service: To respond to your inquiries, requests, and process returns or complaints.
• Improving Our Website: To analyze user behavior to optimize website performance, content, and user experience.
• Marketing Communications (with your consent): If you opt-in, we will send you emails about new products, promotions. You can unsubscribe at any time using the link at the bottom of every email.
• Security and Compliance: For fraud detection, protecting the security of the Site, and complying with applicable laws and regulations.
Cookies and Similar Technologies
We use Cookies to enhance your user experience. Cookies are small text files stored on your device that help remember your preferences and analyze site traffic. You can manage or disable cookies through your browser settings, but this may affect certain functionalities of the website.
Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
• Service Providers: We share necessary information with trusted third-party service providers who assist us in operating our website and conducting our business, such as shipping carriers (e.g., postal services, couriers), payment processors, and website analytics tools (e.g., Google Analytics). These providers are only permitted to process your data according to our instructions and are bound by confidentiality obligations.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process.
Your Rights
Under applicable laws, you may have the following rights regarding your personal information:
• Access and Correction: You can access and update your personal information by logging into your account.
• Deletion: You can request that we delete your personal information, unless we need to retain it for legal compliance or dispute resolution.
• Restriction of Processing: You can request that we restrict the processing of your information.
• Objection to Processing: You can object to certain processing activities based on our legitimate interests.
• Data Portability: You can request a structured, commonly used copy of the data you provided to us.
• Withdraw Consent: You can withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at hello@irisbloome.com
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, we retain order information for tax and accounting purposes for the legally mandated retention period.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: hello@irisbloome.com