Return and Exchange

To ensure a seamless shopping experience and protect your rights, we have established the following return and exchange policy. Please read carefully before making a purchase. This policy applies to all press-on nail products purchased through our website.

Return and Exchange Policy
Due to the personal and hygienic nature of press-on nail products, we are unable to accept returns or exchanges under the following circumstances:

• Returns or exchanges requested for personal reasons (e.g., dislike of the product, wrong size ordered, or it doesn’t suit you).

• The product has been removed from its original packaging, the hygiene seal has been broken, or there are signs of use or wear.

• The product label or packaging is damaged or missing. 

We strongly recommend reviewing your order carefully and referring to our size guide before making a purchase. Thank you for your understanding and trust — your health and safety are our top priority.

Damaged or Defective Items
If the item you received is damaged, defective (e.g., cracked or broken nail pieces), or differs from what you ordered, please contact us immediately.
Kindly provide your order number, a brief description of the issue, and clear photos of the item(s) in question. We will handle your request promptly and carefully based on the specific situation to ensure your complete satisfaction.

Thank you for choosing IRISÉ. We are dedicated to helping you express a more beautiful you.
If you have any further questions or need assistance, please feel free to contact us at  hello@irisbloome.com. We are here to help you every step of the way.